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If you don’t have a positive shopping experience with petkitshop, we will do whatever it takes to make sure you are 110% delighted and satisfied with your purchase.
Shopping online can sometimes be a daunting task, so we want you to know there is absolutely zero risks in purchasing something from petkitshop and trying it out. If you don’t like it, no hard feelings, we’ll make it right.
We aim to be the #1 provider of the best quality online shopping experience for you. We are 110% committed to making sure you are completely satisfied. :)
We have 24/7/365 ticket and email support. Please contact us if you need assistance. We are here for you!
1, After placing an order, you will receive a confirmation email. And will receive another email after shipment, the detailed tracking information details will be included.
2，The average processing time is about 3-7 days depending on the specific product.
All orders will be shipped within 3-7 business days, after the product is shipped, it usually takes 10-20business days to arrive.
3, The Total Delivery time = processing time + shipping time.
Processing Time = Period of time between the date an order is placed and when it is shipped.
Shipping Time = Period taken by a shipment to reach its intended destination and delivered to you.
The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
The time for your item(s) to travel from our warehouse to your destination.
Spinpaper strive to give you the best shopping experience possible , we offer Free Shipping worldwide.
Below are the Expected Delivery Time for parcel to your country, you can take it as reference.
Any questions or doubts, please feel free to Contact US !
|Expected Delivery Time|
|United States, Canada,Spain, Germany, France,United Kingdom,Japan,Korea,Thailand, Philippines, Singapore, Vietnam, Hongkong, Taiwan, Malaysia||7-15 Business Days|
|Netherlands,Belgium,Luxembourg,South Africa||10-18 Business Days|
|Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Austria, Denmark, Greece, Ireland,Australia,New Zealand, Switzerland, Italy||10-20 Business Days|
|Brazil, Mexico,Russia, Ukraine, Colombia, Peru, Chile, Argentina||10-25 Business Days|
|Other Countries||30 Days|
1，CAN YOU SHIP TO MY COUNTRY?
We can ship all over the world.
2，Why CAN I NOT SELECT MY DESIRED COURIER?
We always do our best to select the most convenient courier for your preferred shipping method among the high number of options available.
3，I URGENTLY NEED TO RECEIVE MY ORDER. CAN I SELECT AN EXPRESS SHIPPING METHOD?
Yes, you can select an express shipping method, but you may have to pay higher shipping fees for selecting an express shipping method. Moreover, orders shipped with an express mail service usually have a higher probability of being stopped by Customs officers and of incurring in higher import duties. You will be able to choose your preferred shipping method on the checkout page of your order.
4，Why CAN I NOT SELECT FREE SHIPPING FOR MY COUNTRY?
We do not offer free shipping to some countries where we can not guarantee a cheap or reliable delivery service. However, we strive for increasing the number of countries eligible for our free shipping service, and you may discover that this option is available for your country in the near future.